Saturday, October 24, 2015

Как ответить покупателю на ebay если он фальсифицирует возврат(Return)

Как ответить назойливому и невнимательному покупателю, ктоторый купил вашу вешь и хочет ее вернуть безпричинно.

Hello. I'm sorry to hear that you are not happy with the item you just bought. We stand behind our products and services, unfortunately
we can't process the return, because it is against our and ebay policy. Return policy stated (Seller does not offer returns, you are covered by the "eBay Money Back Guarantee" if you received an item that is not as described in the listing.) Reason you opened this Case stating that item is in Russian language, yes it is Russian and it is stated in several places, including Item specifics (Language: Russian) images is attached!
Also you bought brand new & sealed item, it has product key and can not be reused as it get opened! Let as know if we can further assist you.